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SHIPPING & RETURNS

SHIPPING POLICY

 

Our standard shipping delivery estimates are as follows:
US: 4-6 business days
 Please note that shipping time frames do not include public holidays and weekends.


 

RETURN & EXCHANGE POLICY

We proudly stand behind our 15 day money-back guarantee on all of our products. If you are in any way dissatisfied with your purchase, contact us within 15 days of your order's shipping date and we will refund or send out another bag of tea.  So, delight in the soothing, authentic taste of  our green tea and shop with confidence knowing that your satisfaction is our priority.  To be eligible for a full refund the tea needs to be unopened and Holy City Matcha LLC  needs to be contacted before returning any items.

 

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